Locations

Locations let you add the real places where your business meets customers.

• This can include offices, stores, showrooms, clinics, branches, or meeting points.
• Use Locations when the customer needs to know where an appointment or meeting will happen.
• Locations are useful for both Booking and for Call or Meeting when the meeting is in person.
• If you also use Staff, it is usually a good idea to connect team members to the locations where they actually work.

• Inside Catalog, you can add one or multiple locations.
• If your business has only one location, the flow stays simple because the system already knows where the appointment will happen.
• If your business has two or more locations, OneTwoAgent can help the customer choose the right one as part of the conversation or booking flow.
• Locations are connected to Google Maps, so customers can open the location, view the route, and navigate there in one click.

• You add your barbershop location, connect your staff to it, and use Booking as your main conversion.
• When customers book, they clearly see where they are going.
• If you only have one barbershop, there is no unnecessary location step.
• If you have two or more branches, OneTwoAgent can guide the customer to the most convenient one before the booking is confirmed.

• Your main conversion may be Call or Meeting, and your goal is to bring qualified buyers or sellers into an in-person meeting with an agent.
• You can add one or more offices so customers know where the meeting will happen and the right office is selected during scheduling.
• The final booking then includes a clear place to go, which makes the handoff from online conversation to real-world meeting much smoother.

• Show customers exactly where to go.
• Support multi-location businesses.
• Connect staff to real working locations.
• Reduce confusion during scheduling.
• Make in-person meetings easier to manage.

• Add Locations whenever the place of the appointment matters.
• This is especially useful for barbershops and salons, clinics, showrooms, real estate offices, agencies with multiple branches, and local service businesses with physical locations.
• If your business only works online, you may not need Locations for every flow.
• If a customer needs to arrive somewhere in person, Locations should be part of your setup.